배달의민족 고객센터Baedal Minjok Customer Center phone number is ☎1600-9880. You can call this number when you have general problems such as conflicts with restaurants, unfair treatment, or foreign substances in the food you ordered while using Baedal Minjok. Baedal Minjok Customer Center is open 24 hours a day, 7 days a week, so you can contact us at any time.
If you have any questions or problems while using the Baedal Minjok app, you can call the Baedal Minjok Customer Center at ☎1600-9880. Consultation and e-mail inquiries are also available.
Baedal Minjok Customer Center real-time chat consultation and e-mail inquiries are all available through the Baedal Minjok app, so you must first run the Baedal Minjok app before using it.
1. Running the Baedal Minjok app > MY Baemin > Customer Center > Real-time chatting/e-mail inquiry
After launching the Minjok of Baedal app, select the MY Baemin menu in the upper right corner. After that, scroll down and select the Customer Center menu. If you enter the customer center menu, there is a real-time chat consultation and email inquiry menu. You can select the consultation method you want here and enter your inquiry directly.
There are several ways to call the Baedal Minjok Call Center. In general, there are delays in delivered food, delivery with a different menu, food foreign substances, and conflicts with the store.
1. In case a foreign substance comes out of the food you ordered
If foreign substances are found in the delivered food, you must call the Baedal Minjok Call Center at ☎1600-9880 to file a complaint. Upon receipt, if you agree to provide personal information in accordance with the Food Sanitation Act, the received information is forwarded to the Ministry of Food and Drug Safety for investigation, and you can receive a response from the local government within a maximum of 15 days.
2. If there is a conflict with the store you ordered
If you came out of the store you ordered in a threatening manner and felt afraid, or if something unpleasant happened during the delivery process, you can also call the People’s Delivery Call Center.
3. If address and contact information are disclosed
In accordance with the Personal Information Protection Act, personal information must not be used for any purpose other than the intended purpose or provided to a third party. If even part of your personal information, such as your contact information or address, is exposed to reviews, you must call the Baedal Minjok Customer Center.
4. If you receive a call from the store you ordered from
In principle, order information delivered to the store for food delivery is destroyed after delivery is completed in accordance with the Personal Information Protection Act. However, if you continue to receive calls, text messages, or messengers even after delivery is complete, you must call the Baedal Minjok customer center and report it.
It is best to call the Baedal Minjok customer center or contact the Baedal Minjok customer service center for inquiries regarding delivery, friction with restaurants, or occurrence of foreign substances while using Baedal Minjok. In addition to this, Baedal Minjok provides information through frequently asked questions about the use of Baedal Minjok, and we have collected frequently asked questions below.
Baedal Minjok Customer Center phone number
2023.02.24
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