Voice phishing attacks have been on the rise in recent years. It is said that voice phishing is known as voice phishing because it is already widely known. However, there are ways to earn rewards. Now, let’s take a look at how to report and compensate for voice phishing that you didn’t know well.
1. Voice Phishing Prevention Tips
Perhaps the most important thing is not to get hit. You can prevent voice phishing if you know these 10 things.
Do not respond to requests for financial transaction information.
▶If you ask for account number, card number, or Internet banking information over the phone or ask for input on the Internet site due to personal information leakage or involvement in a criminal case, you must never respond. Vulnerable to fraud damage when other people acquire it because it does not require procedures such as
100% voice phishing if you lure them to an ATM
▶If you are lured by an ATM using an ATM to refund taxes, insurance premiums, etc., or to take account safety measures, you must never respond.
Prepare for child kidnapping voice phishing
▶ To prepare for child kidnapping voice phishing, secure contact information of your child’s friends, teachers, and relatives in advance
Check the authenticity of information even when accessing personal and financial transaction information in advance
▶ Be sure to check the authenticity of the contents of phone calls, text messages, and Internet messengers as there are many cases of accessing personal and financial transaction information in advance.
In case of damage, request for immediate suspension of payment 보이스피싱 신고
▶If you have been subjected to voice phishing, promptly request payment suspension for the fraudulent account through the 112 Call Center of the National Police Agency or the call center of a financial company.
The leaked financial transaction information is immediately destroyed. 좋은뉴스
▶ The leaked financial transaction information must be immediately terminated or destroyed.
Transfer of bankbooks and cash (check) cards is prohibited.
▶When transferring a passbook or cash (check) card, it is used for crimes, so it should not be transferred to another person under any circumstances. imprisonment or a fine not exceeding 20 million won)
Note that the outgoing (telephone) number can be manipulated
▶ Even if you are subscribed to the Telebanking Pre-Designated Number System, you can manipulate the calling number through the Internet switchboard, so scammers tell the victims, “Don’t worry, no one can use Telebanking except you who have signed up for the Pre-Determined Number System.” Don’t be fooled by what you say
It is necessary to check the correct website of the financial company, etc.
▶ In the case of a phishing site, it is not a normal address, so be sure to check whether the website of a financial company or public institution received by text message or e-mail is the correct address through an Internet search, etc.
Active use of electronic financial fraud prevention services
▶ To prevent unauthorized reissuance of accredited certificates by others, actively utilize the 「Electronic Financial Fraud Prevention Service」 which will be piloted by each bank from 12.25.
2. Voice phishing report number
Suspension of payment and report of damage
(National Police Agency) 112 without an area code
Report a phishing site
(Internet Promotion Agency) 118 without area code
Damage consultation and refund
(Financial Supervisory Service) 1332 without area code
3. How to compensate for voice phishing damage
Request for payment suspension without delay
▶Apply for payment suspension by reporting the damage ‘without delay’ to the representative number of the remittance bank or deposit bank or to the National Police Agency (112)
Issuance of an accident confirmation certificate (requires a visit to the police station)
▶Visit the nearest police station and issue an ‘Accident Fact Confirmation Certificate’ (must be issued within 3 days after application for suspension of payment)
2021.11.14 – [Information] – How to issue an Accident Fact Check ← Click
Submitted to the bank for the incident and accident confirmation (bank branch that applied for payment suspension within 3 days)
▶Submit the Incident Fact Confirmation Officer to the branch of the bank that applied for payment suspension
Damage refund process
▶Proceed with the procedure of refunding the remaining amount of damage in the account through the clarification of the holder of the account whose payment has been suspended (account using fraudulent use)
How to issue an accident confirmation certificate
Some of you may be unfamiliar with the term “accident fact checker”. However, if you know it, it is necessary information at least once in your life, so I put it together. Voice phishing, theft accident, insurance claim, etc.
So far, we have learned how to prevent, report, and compensate for voice phishing.
In the case of compensation for voice phishing, it is important to immediately recognize and report the damage and apply for payment suspension. Because the damage refund procedure in the last 4 is to refund the remaining balance in the fraudulent account (mostly the cannon bankbook).
If I already withdraw the damage from an ATM and the remaining balance is only 1,300 won, the only amount I can be compensated for is 1,300 won. That’s why it’s so important to report and stop voice phishing scammers before they withdraw your money.
However, most people don’t even know they’ve already been phishing and find out later.
In this case, you can recover the damage by filing a claim against the owner of the fraudulent account (cannon bankbook) for the return of unfair profits. It is said that there were so many victims that they had to pay compensation to the owner of the account.
Of course, the party is also at fault, so you cannot receive the full amount, but you can be compensated for even 80% of the amount.