We will inform you about iNavi Black Box AS Service Center contact information, repair methods, and repair costs.
iNavi sells a variety of products, including navigation, black boxes, car devices, and sports. If you are looking for a repair due to a malfunction, please check as the method is the same for any product.
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1. iNavi Black Box AS Customer Center Contact Information
2. How to repair iNavi black box
3. iNavi black box repair cost
1. iNavi Black Box AS Customer Center Contact Information
The iNavi customer service phone number is 1577-4242. Consultation hours are from 9:00 AM to 6:00 PM on weekdays. Please note that we are closed on weekends and public holidays.
iNavi_Customer Center
2. How to repair iNavi black box
If the iNavi black box does not operate properly, please check the frequently asked questions for solutions to the problem before requesting after-sales service.
There are many problems that can be solved more simply than you think.
Answers to various questions such as black box power, format, connectivity, screen, and storage time are explained in detail.
iNavi Frequently Asked Questions >>
Problems that are difficult to solve according to the frequently asked questions require after-sales service.
There are two ways to apply for iNavi A/S: delivery A/S and in-person A/S.
1. Delivery service
The service will be provided with reference to the contents of the courier application. You can receive quick service by writing down your name, ID, contact information, trouble symptoms, requests, etc. in detail on a note with the product, enclosing it, and sending it by courier.
iNavi_Delivery_Repair Procedure
Register product information and delivery information through the delivery service reservation application page.
Make a reservation for iNavi courier service >>
We receive products through CJ Courier. If you use another courier company, computer processing may be delayed, which may result in a delay in after-sales service and may incur additional costs, so we recommend that you use the courier reservation service.
If you send the parcel directly, it must be sent to the address below.
Center Address Jurisdiction
Seoul Center 2nd floor, 63 Seocho-daero, Seocho-gu, Seoul (868-20 Baengbae-dong) I-Navi AS Center Namyangju, Uijeongbu
Gyeonggi Center 325-3 Dongcheon-dong, Suji-gu, Yongin-si, Gyeonggi-do (Suji-ro 509) INAVI AS Center Pangtaek, Bucheon
Busan Center 2nd floor, 520 Jungang-daero, Dong-gu, Busan (Beomil-dong) iNavi AS Center Busan, Gyeongnam, Jeju, Yangju
Gwangju Center 233 Sangmu-daero, Gwangsan-gu, Gwangju (Songjeong-dong) 2nd floor INAVI AS Center Gwangju, Seonnam, Jeonbuk, Uiwang, Osan, Yeoju, Dongducheon, Yeoncheon, Gimpo, Yongin, Gwangju, Seongnam, Yangpyeong, Anseong, Pocheon
Incheon Center 57 Simgok-ro, Seo-gu, Incheon INAVI AS Center Seoul, Incheon, Suwon, Ansan, Goyang, Paju, Anyang, Hwaseong
Daejeon Center 2nd floor, 555-15 Birae-dong, Daedeok-gu, Daejeon iNavi AS Center Daejeon, Chungnam, Chungbuk, Sejong, Icheon
Daegu Center 2nd floor, 330-1 Wolgok-ro, Dalseo-gu, Daegu (Sangin-dong) INAVI AS Center Daegu, Gyeongbuk, Ulsan, Gangwon, Gwangmyeong, Gwacheon, Hanam, Guri, Gapyeong, Siheung, Gunpo
Shock may occur during transportation, so packaging must be done carefully. Compensation is not available if the product is damaged during transportation due to poor packaging.
If a service fee is incurred, we will contact you in advance and inform you before proceeding with the service. In the case of free repairs, the service may be carried out without further information.
There is no round-trip shipping fee for products within the warranty period. If the warranty period has expired or for paid repairs, the round-trip shipping fee is borne by the customer.
2. Visit after-sales service
To apply for on-site after-sales service, you must select an after-sales service center and specify a visit date on the homepage.
iNavi_Visit AS_Procedure
The reservation is completed by providing the customer’s name, contact information, product information, and malfunction symptoms in detail, then selecting the nearest after-sales service center and visiting date.
iNavi visit after-sales service reservation >>
You can visit the center on the reserved date and receive after-sales service repairs.
3. iNavi black box repair cost
The iNavi black box warranty period is 1 year, and the parts retention period is 60 months.
The memory card warranty period is 6 months, which is different from the consumer dispute resolution standard. Please check that some models provide an additional 1 year of free after-sales service period in addition to the 12-month product warranty period.
1. Free repair
If a defect in performance or function occurs under normal use within the quality guarantee period, we provide free repair.
2. Paid repair
– Paid repairs are provided for products whose quality warranty period has expired and for products that are subject to paid repairs.
– A service fee is charged for paid repairs, and the service fee is calculated as the sum of the parts cost and repair cost.
– In case of a paid repair, if the same component failure recurs during normal use of the product from the date of repair, free repair is provided within the period specified for each product.
– Please note that even within the quality guarantee period, paid repairs may apply if the product breaks down due to consumer negligence or in other cases.
3. Repair costs
The after-sales service fee consists of the sum of parts cost and repair cost.
Parts cost refers to the cost of parts if replacement parts are required to repair the product. The price includes 10% VAT.
The repair cost refers to labor excluding the cost of parts and is calculated based on the difficulty of the repair and the time required.
If you are looking for repairs for a broken iNavi black box or navigation system, please make an on-site after-sales service reservation for in-person repairs or make a courier reservation for delivery repairs.