Among domestic crime prevention and security service providers, the brand that is thought to be the most well-known is “S1 Secom.” In a society where security is becoming more important, interest in security companies such as unmanned security and CCTV seems to be growing.
Today, we will learn about S-1 Secom’s customer center phone number, agent connection, chat consultation, etc., as well as the information needed to use Secom, questions and answers, expected cost estimates, CCTV information, etc.
index
S1 Secom Customer Center Phone Number
S1 Secom Customer Center Operating Hours
1:1 inquiry & real-time chat consultation
Secom User Guide
Q&A
S1 Secom CCTV Cost
Secom quote example
Secom Quotation Results
Secom CCTV
Q&A
reference Room
S1 Secom Customer Center Phone Number
The phone number for S1 Secom Customer Center is 1588-3112.
S1 Secom Customer Center Phone Number
main number
1588 – 3112
S1 Secom Customer Center Operating Hours
S-1 Secom Customer Center is open 24 hours a day, 365 days a year.
S1 Secom Customer Center Operating Hours
24 hours a day, 365 days a year
1:1 inquiry & real-time chat consultation
Breakdowns and inquiries that arise while using S-1 Secom’s services can be submitted through the customer center ARS (1588-3112) or through the [1:1 Inquiry] service on the online website.
Go to [1:1 inquiry or real-time chat consultation]
If you want real-time chat consultation, you can connect to a counselor by selecting [Chat Consultation] at the bottom of the three red buttons on the right side of the homepage.
Secom Chat Consultation
If you want to chat on KakaoTalk on the screen that appears after clicking the chat consultation button, click [Start KakaoTalk]. If you want to have a consultation right on the homepage, click the blue circle button next to it.
Please select the desired item from among the categories provided. Inquiries about new subscriptions will be connected directly to a counselor.
Chat counseling is open from 9:00 am to 6:00 pm on weekdays.
▣ Selectable items
– New subscription inquiry (counselor chat)
– Check/change contract information
-Check/change fee information
– Secom Card Issuance/Management
– Check service usage history
– Praise the service
– Request for device inspection
– Other inquiries
Secom Chat Consultation
Secom Chat Consultation
Secom User Guide
I think you will be looking for unmanned security systems and CCTV information from various companies to ensure the security and safety of your home or store.
At S1 Secom, we provide a variety of services tailored to your space, including commercial, residential, and apartment complexes.
Let’s take a look at Secom for home use, which is expected to be used the most.
▣ Main services
▶ Dispatch security
If the detector in the security area detects an abnormal situation or intrusion, a dispatcher will be dispatched to the scene.
In principle, emergency dispatch is available 24 hours a day.
▶ Home expenses
It operates inside the house, detects intrusions through external doors, and provides security.
▶ Emergency notification
If it is determined that an actual situation has occurred, we will immediately proceed with ligation and notify the relevant authorities.
▶ Access control
Access is strictly controlled and managed through information such as cards, fingerprints, and faces.
▶ Video security
Install CCTV in the desired area, monitor it through a PC or smartphone, and save it to the NVR.
▶ Mobile card
Even if you do not have a physical card, you can unlock security guards through an app on your smartphone.
▣ Additional services
▶ Fire and facility notification
When an abnormal signal occurs, we urgently notify customers and the police to prevent accidents.
▶ Safety deposit box
A safe is provided to protect property from loss in the event of a fire.
Q&A
I would like to introduce some questions and answers related to S-1 Secom.
Q. Are there any installation costs?
A. For system security, various detection sensors and video information processing devices must be installed.
▶ The customer must bear the costs incurred during installation.
▶ The price is set according to the type of service used by the customer and the site situation.
Q. What is the contract period?
A. The most common contract period is 3 years.
▶ However, in consultation with the customer, a period of 1 year, 2 years, or 5 years can be set.
▶ Monthly usage fees may vary depending on the contract period.
Q. I lost my Secom card.
A. If you have lost your card, please contact customer service immediately.
▶ Alternatively, you can apply to suspend the use of your Secom Card on the website.
Q. How much is the monthly fee?
A. S-1 Secom’s security service may vary depending on the site location, including the number of security devices provided.
▶ You can receive a rough estimate through our website.
S1 Secom CCTV Cost
You can find out how much the monthly fee for the service you want is by looking at the quote on the website.
Go to [Secom Monthly Usage Cost Estimate]
Secom quote example
▣ S1 Secom CCTV quote example
1. Select the desired type. (Store/Home/Business)
– For example, let’s select [Store].
2. Select a location that requires security. (Restaurant/cafe, jewelry-related, clothing, etc.)
– For example, we will select [Restaurant/Cafe].
3. Select security service (dispatch security / CCTV / both)
– For example, we will select [both].
4. Select the number of doors.
– In a typical store, there are about 2 doors, so I will choose 2.
5. Select the desired access method. (Fingerprint / Face / Mobile Card / Secom Card)
– For example, we will select two options: [Mobile Card] and [Secom Card]. (Multiple selections are possible.)
6. Select the type of CCTV you want. (General CCTV / Cloud CCTV)
General CCTV: You can check real-time video on your PC or smartphone and save the video in the recording box.
Cloud CCTV: Simple installation is possible without a recording device, and real-time/recorded video can be viewed.
– For example, we will select [General CCTV].
7. Select the number of CCTVs you require.
– I’ll choose my top 5 favorites. (We mainly work in the 4 directions of the building and at the checkout counter.)
8. Select additional services. (Access control / Attendance, Restaurant / Special insurance / Do not select)
– This is a choice based on personal preference, so I will proceed with [Not selected].
Secom Quotation Results
As a result of the above process, we received quotes for “Commercial Secom” and general CCTV.
The monthly usage fee is estimated to be approximately 140,000 won to 184,000 won.
This is a hypothetical estimate and may differ when consulting with an actual agent.
Secom Quote
Secom CCTV
Let’s take a look at the performance of the CCTV products used by S1 Secom.
Indoor CCTV
Outdoor CCTV
pixel
2 to 5 million
2 to 5 million
resolution
1920 * 1080 ~ 2592 * 1944
1920 * 1080 ~ 2592 * 1944
IR viewing distance
10M~20M
10M~25M
Dustproof and waterproof
X
IP66
Q&A
Here are some questions and answers regarding CCTV provided by S1 Secom.
Q. Is there any risk of the video being hacked?
A. It is safe as long as the ID and password are not leaked due to the user’s carelessness.
Q. Can I watch the video on a smartphone or PC?
A. You can watch the live video at any time through the link provided below.
PC: S1 Web Viewer site (www.s1webview.co.kr)
Smartphone: Search [S1 Mobile Viewer] on Google Play or App Store
Q. How long is the video stored for?
A. There may be differences depending on the type of video device used and the number of cameras.
Example: With 4 cameras, 2TB of storage space, and 24-hour continuous recording, H.264 can record for 8 days / H.265 for 18 days.
reference Room
S1’s website provides a variety of information categorized into Secom, CCTV, information security, safe mobile, and vehicle operation management.
If you have any questions or would like to confirm, we recommend that you use the link below to find the information you are looking for.
Go to [S1 Secom Data Room]
▣ Data room downloadable information
Secom: Controller / Operating Software / Card Reader / Fingerprint Reader / Interphone
CCVT: IP CCTV / Analog CCTV / Cloud CCTV / Intelligent video security / Video viewing software
Information security: security control / PC security / virus vaccine
So far, we have learned about S-1 Secom’s customer center phone number and operating hours, agent connection and real-time chat consultation, etc. We have also provided information on how to use Secom and cost estimates, Q&A, CCTV types and data rooms, etc.
In addition to S-1 Secom, we have also organized and recorded famous domestic unmanned security companies such as ADT Caps and KT Telecop, so it may be helpful to refer to the information below.