If you cannot go to the post office directly due to the weight or volume of the parcel to be sent, it is convenient to use the parcel service at the post office. This service is a service in which the post office staff directly visits the customer’s desired location to receive the parcel. Learn how to apply, how to apply, and how much it costs.
How to appl for delivery service at the post office
In order to apply for a delivery service at the post office, you need to access the ‘Internet Post Office’ homepage or the ‘Post Office’ app on your smartphone. Here, we are going to find out how to apply for the Internet Post Office on a PC. Please note that the mobile application method is largely the same.
The following is a summary of the post office delivery parcel application process.
Internet post office website access
Sign Up
Door-to-door reception and counter parcel > Reservation for parcel reception 우체국 택배 방문접수
Fill out applicant and recipient information
payment 좋은뉴스
Application completed
It’s not that different from sending a parcel delivery service to a convenience store. However, it is important to check the information of the sender and the recipient carefully before submitting the application, as it is not a face-to-face delivery.
Information on available time for application for delivery at the post office
Application hours: 24 hours a day (all year round)
Visit reception hours: 9:00 am to 6:00 pm (operating hours may vary by post office), not accepted on Saturdays and public holidays
Post office staff visit procedure: In principle, the application must be received in person on the desired date (city). Pick-up at the post office may be delayed due to natural disasters or bad weather. If pickup is delayed, please contact the Postal Customer Center (1588-1300).
When paying in advance (by credit card), you must put the goods in a designated place (in front of the door, etc.) and write the payee in the box (bottom left).
Let’s take a closer look at the post office delivery receipt process. First, go to the website of the Internet Post Office.
Internet post office home screen
Please click on ‘Reservation of parcel delivery service’, which is displayed in the list shown in the image above. Next, the login screen appears. You must register as a member to send postal parcels. You cannot simply apply for joint authentication and simple authentication.
Courier applicant and product information creation screen
This is a screen where you can fill out the information of the courier requesting and the information of the item to be sent. A red ‘*’ mark is a required field, so please make sure there are no omissions. There are several types of courier charges: pre-payment, on-site payment, cash on delivery, etc., in which the applicant directly pays in advance. Please check it carefully before proceeding to the next step.
Courier recipient information creation screen
Next, it is the screen to fill out the information of the recipient of the parcel. If there is a possibility that the sender will be resent in the future, it is convenient to click ‘Add to recipient list’ to save the sent information.
Post office courier payment screen
Finally, the payment screen. Payment can only be made through a credit card, and payment card verification is required for smooth application.
Courier reception information that might be helpful to know
Entering the correct payment information will speed up the delivery of parcels. If you enter all three of the registration information, advance payment, and storage location, you will receive a discount of 500 won per parcel. When selecting cash on delivery, it is mandatory to enter the storage location (at the door, security, unmanned delivery box, contact before visiting, direct input). You can apply for a door-to-door application by filling out and uploading an Excel summary through the reception of the parcel file.
Post office delivery service fee guide
Below is a list of delivery charges for delivery.
Door-to-door delivery fee
The basic fee is 5,000 won, and additional charges may apply depending on the weight, volume, and destination.
How to get a reduced parcel fee
You can receive a reduction in the postage fee for in-person application only when the same sender and receiving information are linked on the cover page. Here, “reception linkage” refers to an act in which a customer enters an address and name in advance through the Internet Post Office ‘Receiving a large number of parcels’ without entering the address or name directly at the post office window.
Fee reduction is based on the premise of the door-to-door reception fee and excluding the additional handling fee.
Payment method and discount rate 3% 5% 10% 15%
Reduced KRW 500 per piece of information received for in-person registration
When entering pre-connected reception information, prior payment, and specifying the pick-up location
Precautions when using the door-to-door service
The maximum weight is 30 kg or less, and the size (the sum of the width, length, and height) can only handle items that are less than 160 cm. The maximum length of one side must be within 100cm.