Kakao Bank is an internet bank, so you may have a lot of questions. It’s because you can’t go to a branch like a regular bank and get friendly guidance from the staff. Only phone calls and text messages should answer your questions. If you are unable to connect due to a lot of phone calls, try using 1:1 inquiry. You will receive a reply via message within 10 minutes. Let’s see how to send and check inquiry messages.
▼ First, run the Kakao Bank app. And go to the [Guide] tab on the main screen.
How to make a one-on-one inquiry using Kakao Bank Customer Center 카카오뱅크 고객센터 전화번호
▼ The guide screen shows three services that you can use when you need help. Let’s do a 1:1 inquiry among them. This is useful when the phone is too busy to connect. Go to the 1:1 Inquiry screen and select [Inquiry Type].
How to make a one-on-one inquiry using Kakao Bank Customer Center
▼ There are many different types of inquiries. Choose one from the list and enter your inquiry. Then go down and click the [Contact Us] button.
How to make a one-on-one inquiry using Kakao Bank Customer Center 인생꿀팁
▼ After making an inquiry, you will receive a message that your inquiry has been received. And you will receive a reply within an hour. If you receive a message that the answer has been registered, you can check it in the Kakao Bank app.
How to make a one-on-one inquiry using Kakao Bank Customer Center
▼ Run Kakao Bank and go to the [More] screen. Then click [Customer Center] > [My Inquiry History] menu.
How to make a one-on-one inquiry using Kakao Bank Customer Center 강아지 치약
▼ In my inquiry history, there is a message that has been answered. Click to enter the details screen. There will be answers and contact information for customer service.