Today, we will learn about Kiwoom Securities’ customer center phone number and operating hours, non-face-to-face smartphone account opening and offline bank account opening, transaction fees, etc.
index
Kiwoom Securities Customer Center Phone Number
Kiwoom Securities Customer Center Operating Hours
Kiwoom Securities account opening information
Offline account opening procedure
List of banks available for account opening
Kiwoom Securities Fee Information
Information on customer responsibility for taxes when selling
Frequently Asked Questions
Examples of frequently asked questions
Kiwoom Securities Customer Center Phone Number
Kiwoom Securities’ customer center phone numbers are 1544-9000 and 1544-9911.
Kiwoom Securities Customer Center Phone Number
main number
(Order reception / Securities business / HTS)
1544 – 9000
1544 – 9911
For order only
1544 – 4989
Verify your identity and receive MMS
1544 – 1411
financial products
1544 – 9100
overseas stocks
1544 – 9400
ARS
1544 – 9900
Non-face-to-face account opening
1544 – 2744
FX Margin / Overseas Futures
1544 – 9600
night desk
1544 – 8400
Consultation number for seniors only
1522 – 4058
K-OTC BB order only
1644 – 6966
Kiwoom Securities Customer Center Operating Hours
We will inform you about the operating hours for each category of Kiwoom Securities.
Kiwoom Securities Customer Center Operating Hours
Order reception / Securities business / HTS
8:00 AM – 6:30 PM
(6:00 to 6:30 p.m.: Only simple documents, joint certificates, and transfer-related work are possible)
For order only
Verify your identity and receive MMS
financial products
overseas stocks
ARS
24 hours
Non-face-to-face account opening
8 AM – 6 PM
FX Margin / Overseas Futures
Daylight saving time begins
Monday: 7 AM – 5 PM
Tuesday – Friday: 8:00 AM – 5:00 PM
Daylight saving time ends
Monday: 7:20 am – 5:00 pm
Tuesday – Friday: 8:00 AM – 5:00 PM
night desk
5 PM – 8 AM
Consultation number for seniors only
9:00 AM – 5:30 PM
K-OTC BB order only
Kiwoom Securities account opening information
Anyone who wants to trade stocks using Kiwoom Securities must open an account.
Using your smartphone, you can easily open an account non-face-to-face at home without having to visit a branch.
Go to [Kiwoom Securities Smartphone Account Opening Guide]
Seniors who have difficulty opening an account using a smartphone are encouraged to visit a branch and easily open an account with the help of a staff member.
Offline account opening procedure
1. Select a bank where you can open an account, prepare the necessary documents, and visit.
2. Open an account following the staff’s instructions.
3. After registering as a member, a joint certificate is issued.
List of banks that can open an account
▣ List of banks available for Kiwoom Securities account opening
Post Office / KB Kookmin Bank / Shinhan Bank / Woori Bank / NH Nonghyup / IBK Industrial Bank / Hana Bank / Citi Bank / Daegu Bank / Gwangju Bank / Gyeongnam Bank / Busan Bank / Saemaeul Geumgo / SC First Bank / Shinhyup
Through the link below, you can receive detailed information and guidance on required documents for opening an account at each bank.
Go to [Account opening details and required documents for each bank]
Kiwoom Securities Fee Information
We will inform you of the commission rates incurred when trading stocks using Kiwoom Securities.
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Hero MoonEasy
Lightning 3
Hero Moon S#
Hero Moon S
Hero Moon T pius
Web Trading Stock Exchange ARS Kiwoom Financial Center
reverse sale
Clearing transaction
Exchange / Kostock / ETF 0.015%
0.015%
0.015% 0.05% 0.15% 0.3%
ETN 0.015%
0.015%
0.015% 0.15% 0.3%
Konex 0.015%
0.015%
0.3%
ELW 0.015%
0.015%
0.015% 0.05% 0.3%
K-OTC 0.14%
0.14%
0.14% 0.3% 0.5%
K-OTCBB
0.5%
Exchange over-the-counter stocks (KSM)
0.5%
(Exchange App)
Lender 0.1%
0.1%
0.1% 0.1% 0.3%
In addition to the information provided above, various additional information, such as discounts for new customers and the visually impaired, public offering registration and delivery fees, can be found through the link below.
Go to [Kiwoom Securities fee details]
Information on customer responsibility for taxes when selling
division
tax
exchange trading
Selling amount * (transaction tax 0.03% + agricultural special tax 0.15%)
KOSDAQ trading
Selling amount * Transaction tax 0.18%
KONEX Trading
Selling amount * Transaction tax 0.10%
K-OTC trading
Selling amount * Transaction tax 0.18%
K-OTC BB and KSM trading
Selling amount * Transaction tax 0.35%
Securities transaction tax is not collected on the buying and selling of ETF/ETN/ELW.
Frequently Asked Questions
If you are using stock trading for the first time, various questions may arise from terminology to the trading process.
Not only domestic stocks, but also futures/options, foreign stocks, foreign futures/options, ETF/ETN/ELW, K-OTC/KONEX, spot gold, FX margin, CFD domestic/overseas, funds, pension savings, ISA, ELS/DLS , we provide a category that collects various questions and answers related to RP, bonds, wraps, and trusts. Please refer to this to help resolve your questions.
[Frequently Asked Questions] Go to
Examples of frequently asked questions
– I sold stocks, but the money is not withdrawn.
-What are the taxes and fees when trading stocks?
– I deposited money, but it says that the purchase margin is insufficient.
– Can’t I place an order on a frozen account?
– Where do I check my receivables?
– Will I be notified via text upon signing the contract?
-What is the order of order execution?
– How is the initial price determined for new listings?
– How do I place a pre-order?
So far, we have learned about Kiwoom Securities’ customer center phone number and operating hours, mobile or offline bank account opening, fees, etc.
I hope this article was helpful.