How to view, pay, and cancel outgoing call suspension
휴대폰 요금 미납
If the cell phone bill is not paid, the outgoing call will be suspended and collection will be entered.
Ultimately, it is transferred to Seoul Guarantee Insurance Company, and if this situation occurs, it may adversely affect your credit rating and result in financial disadvantages.
We will introduce how to check if your cell phone bill has been unpaid without your knowledge and how to temporarily use it when outgoing calls are suspended.
If the non-payment of charges is prolonged, the collection company’s collection is also considerably burdened, and the communication quality is adversely affected.
Loans using telecommunications grades are also disadvantageous, so nonpayment of bills, even for small amounts, is an important matter that should never be ignored.
index
How to check cell phone unpaid bills
How to look up unpaid cell phone bills (feat. Credit information joint management service)
Responding to suspension of outgoing calls due to non-payment of mobile phone bill
Temporary countermeasures when cell phone calls are blocked
Method 1 Talk to a customer service representative
Method 2 Open a prepaid SIM
What are the disadvantages of not paying telecommunications bills?
Response by telecommunication company
SKT
KT
LG U+
finally
How to check cell phone unpaid bills
The downside is that it is quite cumbersome to look up unpaid charges for each of the three telecommunication carriers. However, I will tell you how to do it all at once.
This is a method that allows you to check all three telecommunication companies (SKT, KT, LGU+), and it is not possible to pay unpaid bills directly on this site, and you can pay on the homepage of the telecommunication company you are using.
How to look up unpaid cell phone bills (feat. Credit information joint management service)
You can check all unpaid bills by proceeding as follows.
Go to credit information joint management service
①Access to the credit information joint management service site
Credit information joint management service
②Select to view your credit information
Credit Information Joint Management Service Identity Authentication
③ Agree to the terms and conditions and verify your identity
Agree to terms and conditions of credit information joint management service and self-certification
Agree to terms and conditions of credit information joint management service and self-certification
④ Check your overdue or unpaid bills
Responding to suspension of outgoing calls due to non-payment of mobile phone bill
In the case of non-payment of mobile phone bills, the suspension of outgoing calls varies by carrier, but a grace period of 1 to 2 months is usually granted.
However, if the unpaid bill is the customer or if frequent overdue occurs, the call may be immediately suspended regardless of the telecommunications company. If outgoing calls are stopped, there will be a great disruption to daily life, and if you are using micropayments, you cannot refund micropayments, so please refrain from using them.
Temporary countermeasures when cell phone calls are blocked
If your cell phone is blocked, we will introduce a way to temporarily send calls.
Method 1 Talk to a customer service representative
Just because your phone is blocked doesn’t mean you can’t call customer service. I recommend it to those who need to release it for a while and use it in an emergency.
You can call the customer service center of the telecommunications company you are using, explain the reason, tell them how long you plan to pay the bill, and tell them to release the call suspension for as many days as you wish. If the desired date is too long, the counselor will answer that it is impossible, and if the desired date is within a few days, the counselor will temporarily release the call suspension.
Customer service phone
Customer service phone
Method 2 Open a prepaid SIM
Outgoing calls stop when you don’t make a call. However, if the reception is stopped, daily life becomes inconvenient. It is recommended for those who have stopped sending and receiving.
In the case of a prepaid phone, you literally pay the fee in advance and use it, so you can use it without a contract by simply changing the SIM card of the phone you are using. You can open it by visiting a mobile phone store nationwide, and you can open it with simple documents and your ID card. There are various plan plans such as unlimited data and calls, so it is recommended to purchase and use a prepaid SIM.
What are the disadvantages of not paying telecommunications bills?
If time elapses without handling unpaid telecommunication charges, it will proceed in the order of [Stop calling → Stop receiving → Cancellation]. The ex officio termination here refers to forcibly terminating the contract with the customer under the authority of the telecommunications company, and the mobile phone number you are using is also canceled.
Each service provider has a different response method, which will be explained in detail in the following section.
Response by telecommunication company
SKT
If the payment is not received after 2-3 months of unpaid bills, the call will be suspended. If 14 days have elapsed since outgoing is suspended, even reception is suspended. If the payment is not received after 5 months, the authority will be terminated, and if more time elapses, the credit information company will proceed with the collection of the unpaid amount.
KT
Since KT responds differently depending on individual credit rating, communication rating, and payment pattern, it does not respond uniformly. However, in the case of ex officio termination, it proceeds after 5 months, just like SKT.
LG U+
A notice will be sent to the customer one month after the unpaid bill is incurred. If payment is not made after the notification, we will proceed with direct termination. In some ways, it can be seen as the most severe.
finally
Payment is very important as a promise between the company and its customers. If you do not pay the bill, even if it is a small amount, you will face the worst situation that can lead to bad credit through collection. In addition, records remain, so of course you cannot proceed with new openings, and it becomes very difficult to get a job at a financial institution or security company. And even in jobs where you need to sign up for identity guarantee insurance, you will be disadvantaged in employment.