We will guide you through the Samsung Life Insurance Customer Center, which you can use when signing up for insurance or applying for insurance benefits. Most tasks can be handled through the customer center, but for certain tasks, you may need to visit the Plaza in person to verify your identity. So, we will provide information on customer plazas nationwide as well as representative call center phone numbers and business hours.
Samsung Life Insurance Customer Center
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Samsung Life Insurance Customer Center User Guide
Samsung Life Insurance Customer Center ARS Shortcut Number
Direct phone number for each Samsung Life service
Information on Samsung Life Insurance Customer Plaza operating hours
Customer plaza locations nationwide
Samsung Life Insurance Customer Center User Guide
Customer Center Phone Number: 1588-3114
Overseas: +82-2-900-3114
Consultation hours: Weekdays 9:00 – 18:00 (Closed on weekends and public holidays)
Go to Samsung Life Insurance Customer Center
Samsung Life Insurance Customer Center ARS Shortcut Number
No. 1: Insurance contract loan
No. 2: Split/maturity insurance money, dividends, dormant insurance money
No. 3: Insurance premium payment details, card & OTP loss report, certificate issuance
No. 4: Accident insurance claim information
No. 5: Customer Plaza location information
Number 0: Connect to a counselor
Direct phone number for each Samsung Life Service service
Loan consultation phone number: 1577-7272/ 1599-9800
Retirement pension consultation line 1588-3115
Accident insurance claim helpline: 1577-4118
Direct Insurance Counseling Line 080-789-3300
Disabled phone number: 1899-3311
Information on Samsung Life Insurance Customer Plaza operating hours
In some cases, such as insurance cancellation, cancellation, insurance contract loan consultation, or insurance claim, you may need to visit the customer plaza in person to verify your identity. That is why customer plazas are being operated across the country.
Customer plaza work: Insurance payment processing, security card issuance, electronic finance registration work, etc.
Customer Plaza operating hours: 09:00~16:00
Customer plaza locations nationwide
Nowon Plaza
Address: 1st floor, 1395 Dongil-ro, Nowon-gu, Seoul (Sanggye 6.7-dong, Sanggye Building)
Dongdaemun Plaza
Address: 3rd floor, 168 Wangsan-ro, Dongdaemun-gu, Seoul (Yongdu-dong, Samsung Fire & Marine Insurance Building)
Daegu Plaza
Address: 17th floor, 2095 Dalgubeol-daero, Jung-gu, Daegu (Deoksan-dong, Samsung Life Insurance Building)
Gangnam Plaza
Address: 11th floor, 412 Teheran-ro, Gangnam-gu, Seoul (Daechi-dong)
Gwangju Plaza
Address: 2nd floor, 148 Geumnam-ro, Dong-gu, Gwangju (Geumnam-ro 5-ga, Samsung Life Insurance Building)
Guri Plaza
Address: Guri Customer Plaza, 3rd floor, 189 Gyeongchun-ro, Guri-si, Gyeonggi-do (Inchang-dong, Guri Building)
Gumi Plaza
Address: 1st floor, 14 Songwondong-ro, Gumi-si, Gyeongsangbuk-do (Songjeong-dong, Samsung Life Insurance Building)
Gupo Plaza
Address: 7th floor, 1791 Nakdong-daero, Buk-gu, Busan (Deokcheon 2-dong, Hanjin Building)
Mokpo Plaza
Address: Samsung Life Insurance Mokpo Plaza, 2nd floor, 59, Education-ro, Mokpo-si, Jeollanam-do (Sangdong, Saemaeul Building)
Dalseo Plaza
Address: Daegu Bank 3rd floor, 266 Wolgok-ro, Dalseo-gu, Daegu (Sangin 1-dong, Wolgokville)
Bucheon Plaza
Address: Bucheon Customer Plaza, 2nd floor, 45 Bucheon-ro, Wonmi-gu, Bucheon-si, Gyeonggi-do (Simgok 1-dong, Samsung Life Insurance Building)
Bupyeong Plaza
Address: 1st floor, 95 Bupyeong-daero, Bupyeong-gu, Incheon (Bupyeong 1-dong, Samsung Life Insurance Building)
Bundang Plaza
Address: Bundang Customer Plaza, 5th floor, 200 Seohyeon-ro, Bundang-gu, Seongnam-si, Gyeonggi-do (Seohyeon-dong, Samsung Life Insurance Building)
Ansan Plaza
Address: 1st floor, 254 Gwangdeok-daero, Danwon-gu, Ansan-si, Gyeonggi-do (Gojan 2-dong, Samsung Life Insurance Building)
Seomyeon Plaza
Address: 14th floor, 639 Jungang-daero, Busanjin-gu, Busan (Beomcheon-dong, Samsung Life Insurance Building)
Wonju Plaza
Address: Wonju Plaza, 1st floor, Samsung Life Insurance Building, 2 Wonil-ro, Wonju-si, Gangwon-do (Indong, Samsung Life Insurance Building)
Uijeongbu Plaza
Address: 1st floor, 62 Simin-ro, Uijeongbu-si, Gyeonggi-do (Uijeongbu 2-dong, Samsung Life Insurance Building)
Jeju Plaza
Address: 3rd floor, 59 Sindaero, Jeju-si, Jeju (Yeondong, Samsung Life Insurance Jeju Branch Jeju Customer Plaza)
Yeongdeungpo Plaza
Address: 1st floor, 559 Gukhoe-daero, Yeongdeungpo-gu, Seoul (Dangsan-dong 4-ga, Samsung Life Insurance Building)
Haeundae Plaza
Address: 5th floor, 24 Centum 2-ro, Haeundae-gu, Busan (Woo 2-dong, Centum Diamond)
Jinju Plaza
Address: 7th floor, 540 Jinju-daero, Jinju-si, Gyeongsangnam-do (Gajwa-dong, JS Hyeonseo Building)
Cheonan Plaza
Address: Cheonan Plaza, 10th floor, 17 Chungjeol-ro, Dongnam-gu, Cheonan-si, Chungcheongnam-do (Sinbu-dong, Samsung Life Insurance Building)
Pohang Plaza
Address: Customer Plaza, 1st floor, 205 Jungheung-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do (Jukdo-dong, Samsung Building)
Gangdong Plaza
Address: 1st floor, 633 Olympic-ro, Songpa-gu, Seoul (Pungnap 1-dong, Samsung Life Insurance Building)
Kwandong Plaza
Address: 1st floor, 2831 Yulgok-ro, Gangneung-si, Gangwon-do (Okcheon-dong, Samsung Life Insurance Building)
Gwangmyeong Plaza
Address: Customer Plaza, 1st floor, 1 Cheolsan-ro, Gwangmyeong-si, Gyeonggi-do (Cheolsan-dong, Samsung Building)
Seongnam Plaza
Address: Samsung Life Insurance Seongnam Plaza, 5th floor, 158 Sujeong-ro, Sujeong-gu, Seongnam-si, Gyeonggi-do (Sinheung-dong, Samsung Life Insurance Building)
Songpa Plaza
Address: 1st floor, 295 Olympic-ro, Songpa-gu, Seoul (Sincheon-dong, Samsung Life Insurance Building)
Suwon Plaza
Address: 1st floor, 560 Gyeongsu-daero, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Nonghyup Building)
Suncheon Plaza
Address: 3rd floor, 101 Jungang-ro, Suncheon-si, Jeollanam-do (Haengjak, Samsung Life Insurance Building)
Yeosu Plaza
Address: Samsung Life Insurance Yeosu Customer Plaza, 1st floor, 57, Sicheong-ro, Yeosu-si, Jeollanam-do (Hak-dong, YFCville)
Gunsan Plaza
Address: Gunsan Customer Plaza, 1st floor, 43 Daehak-ro, Gunsan-si, Jeollabuk-do (Sinchang-dong, Samsung Life Insurance Building)
Daejeon Plaza
Address: Daejeon Plaza, 6th floor, 755 Hanbat-daero, Seo-gu, Daejeon (Dunsan-dong)
Choryang Plaza
Address: Choryang Customer Plaza, 1st floor, 222 Jungang-daero, Dong-gu, Busan (Choryang 3-dong, Samsung Life Insurance)
Taepyeongro Plaza
Address: Taepyeong-ro Customer Plaza, 2nd floor, 73 Sejong-daero, Jung-gu, Seoul (Taepyeong-ro 2-ga, Taepyeong-ro Building)
Pyeongchon Plaza
Address: Pyeongchon Customer Plaza, 1st floor, 181 Simin-daero, Dongan-gu, Anyang-si, Gyeonggi-do (Dalan-dong, Samsung Life Insurance)
Pyeongtaek Plaza
Address: Pyeongtaek Customer Plaza, 1st floor, 34 Pyeongtaek 2-ro, Pyeongtaek-si, Gyeonggi-do (Pyeongtaek-dong, Samsung Life Insurance Building)
Ulsan Plaza
Address: Ulsan Customer Plaza, 12th floor, 182 Samsan-ro, Nam-gu, Ulsan (Dal-dong, Samsung Life Insurance Building)
Eunpyeong Plaza
Address: 10th floor, 715 Tongil-ro, Eunpyeong-gu, Seoul (Daejo-dong, WB Eunpyeong Tower)
Ilsan Plaza
Address: 3rd floor, 1161 Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do (Janghang 2-dong, Samsung Fire & Marine Insurance Building)
Jeonju Plaza
Address: Jeonju Customer Plaza, 2nd floor, 203 Kirin-daero, Wansan-gu, Jeonju-si, Jeollabuk-do (Seonosong-dong, Samsung Life Insurance Building)
Changwon Plaza
Address: Changwon Customer Plaza, 2nd floor, 82 Jungang-daero, Seongsan-gu, Changwon-si, Gyeongsangnam-do (Sangnam-dong, Samsung Building)
Cheongju Plaza
Address: 2nd floor, 172 Sajik-daero, Seowon-gu, Cheongju-si, Chungcheongbuk-do (Sachang-dong, Samsung Life Insurance Building)
Incheon Plaza
Address: 2nd floor, 611 Inju-daero, Namdong-gu, Incheon (Guwol 1-dong, Samsung Life Insurance Building)
This time, we provided information on the phone number and consultation hours of the Samsung Life Insurance Customer Center and the locations of customer plazas across the country. Please refer to it and use it.