Samsung Fire & Marine Insurance is one of Korea’s leading insurance companies, and can handle a variety of tasks through its customer center. This post provides information about Samsung Fire & Marine Insurance call center phone numbers and business hours.
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Samsung Fire & Marine Insurance Customer Call Center Number
Samsung Fire & Marine Insurance’s customer call center number is 1588-5114 and operates 24 hours a day.
business hours
Insurance claims, loans, contracts, and consultation services are conducted on weekdays from 9 a.m. to 6 p.m.
The insurance claim period is within 3 years after the accident occurred.
Required Documents
When making a proxy claim, a power of attorney and a seal certificate are required.
Accident handling procedures
The accident handling process proceeds in the following order: accident registration > designation of person in charge > accident investigation > insurance claim assessment and payment.
You can also register for emergency dispatch through a call center, but if the call quality is poor, the counselor may not understand what you are saying. Even in my experience, I have had to say something several times because the counselor didn’t understand. So, we will tell you how to apply through a URL link rather than a phone call.
How to call Samsung Fire & Marine Insurance for emergency dispatch
We will tell you how to report a breakdown using the Samsung Fire & Marine Insurance URL link. You can apply directly through the link above by entering information on the page rather than by phone.
Samsung Fire & Marine Insurance breakdown dispatch
How to request emergency dispatch via Samsung Fire & Marine Insurance URL link –
As you can see on the screen, you can apply right away by simply entering your license plate number, date of birth, mobile phone number, and consent to use location-based services. If you have difficulty making phone calls, you can simply request dispatch by typing. If you would like to make a request by phone, please call the customer service center at 1588-5114.
Additional information
You can find a variety of information, including support for transportation expenses for pregnant women in Seoul, application for economical transportation cards, and how to check and apply for car refunds.
conclusion
Samsung Fire & Marine Insurance Customer Center provides important support to help customers handle various inquiries and tasks. You can get help 24 hours a day by calling 1588-5114 at any time, so you can easily use the information or services you need.