윈도우10 초기화To reset your PC, go to Start > Settings > System > Recovery. Next to Reset this PC, select Reset this PC. Then select Keep my files, choose Cloud or Local, change settings, and set Restore preinstalled apps to No.
Open recovery settings
reference:
If you don’t see the Restore preinstalled apps option, it means your PC is not configured with preinstalled apps.
Recovery options in Windows
To reset your PC, go to Start > Settings > Update & Security > Recovery > Reset this PC > Get started. Then select Keep my files, choose Cloud or Local, change settings, and set Restore preinstalled apps to No.
Open recovery settings
reference:
If you don’t see the Restore preinstalled apps option, it means your PC is not configured with preinstalled apps.
In versions prior to Windows 10 2004, this feature was called Fresh Start and to enable it, select Start > Settings > Update & Security > Windows Defender > Device Performance and Health. Under New Start, select More > Get Started.
Important: Resetting your PC (or using Fresh Start) removes most apps, including Microsoft Office, third-party antivirus software, and desktop apps that come preinstalled on your device. Uninstalled apps cannot be recovered, and you must manually reinstall them to continue using them. You may lose your digital license or digital content associated with an app, which may affect your ability to use the app you have purchased or content associated with the app.
More information about resetting your PC
Explore subscription benefits, find training courses, learn how to secure your devices, and more.
Microsoft 365 subscription benefits
Microsoft 365 Training
Microsoft Security
Accessibility Center
Our community allows you to ask and answer questions, provide feedback, and hear from knowledgeable experts.
Ask the Microsoft Community
Microsoft Tech Community
Windows Insider
Microsoft 365 Insider
