I’m sharing the Cheongho Nais customer center phone number and how to quickly connect to a consultant. Please use this as a reference when you need to receive after-sales service or change rental payment information while using Cheongho Nais water purifiers, air purifiers, bidets, etc. products.
I also use a Cheongho Nais water purifier, and sometimes I have to call.
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Summary of Cheongho Nais customer center phone number
Cheongho Nais customer center phone number 1588-2290
Available hours for connecting to a consultant Weekdays 9:00 – 18:00
The Cheongho Nais headquarters representative customer center phone number is 1588-2290. You can think of all consultations as this phone number. You can save it in your phone number.
Except for cases of new water purifier rentals, everything from after-sales service to changing rental information, relocation installation, and rental payment can be resolved through the integrated call center. The available hours for talking to a consultant are from 9:00 to 18:00 on weekdays, so it is important to call within this time frame.
How to connect to a Cheongho Nais customer center counselor
When you call 1588-2290, the following guidance message will appear. Click on the desired service to connect to a counselor.
1. AS and previous installation inquiry
2. Product purchase inquiry
3. Contract progress inquiry
4. Rental return inquiry
5. Rental fee payment and non-payment inquiry
6. Other inquiry
9. KakaoTalk chatbot consultation
How to apply for Cheongho Nais AS?
To apply for water purifier AS, call 1588-2290 and press 1. After entering the information of the person who signed the rental contract, you can connect to a counselor and apply for AS.
For AS application, calling the technician in charge is useless. You have to call the call center and request AS, and the order will be sent to the technician in charge.
How much does Cheongho Nais AS cost?
If you rent a water purifier, AS travel expenses are free during the rental period. Therefore, if a problem occurs with the water purifier, you can immediately request AS. Not only water purifiers, but also air purifiers and bidets are the same.
However, since after the rental period ends, AS on-site service fees are charged, it is better to think about it and request it. The basic on-site service fee is said to be 20,000 won.
Cheongho Nais_On-site service fee
Cheongho Nais_On-site service fee
How much does a water purifier relocation cost?
If you are renting a Cheongho Nais water purifier and move, you need to apply for a relocation service. This is the work of disassembling and reinstalling the water purifier. If you do this yourself, you may be held responsible if a problem arises later, so it is better to apply for a relocation service.
This is a service where an engineer comes to disconnect the water purifier line and reinstalls it at your new location. It is not a free service, but a paid service.
The price varies slightly depending on the water purifier model. The basic service fee is around 50,000 won. For example, 20,000 won for separation and 30,000 won for reinstallation are added and charged. I think it is similar to the Internet relocation service.
To apply for a previous installation, call the Cheongho Nais Customer Center and use the AS application menu (1). You should apply at least 1-2 weeks in advance to receive the service on the desired date, so apply in advance.
Connecting to the call center on the Cheongho Nais website
You can check by accessing the Cheongho Nais website and going to the [Service-Customer Inquiry] menu. You can also use the KakaoTalk consultation or 1:1 inquiry message for consultation.