We will provide you with the Samsung Card customer service phone number. Most consultations are possible through the application, but there may also be situations that require a direct phone call with a counselor, so for those who want consultation through ARS, let’s find out the Samsung Card customer service phone number in detail.
Table of Contents (Click to move to the relevant item.)
How to use Samsung Card Customer Center
Digital ARS
ARS in words
Pressing ARS
Press ARS speed dial number
Report loss of Samsung card
Report loss of Samsung card
Unlock lost Samsung card
Voice phishing financial incident report
Samsung Card Customer Center Phone Number
Samsung Card Customer Center Phone Number
The main customer center phone number that Samsung Card customers should call for consultation is 1588 – 8700.
To call the number above, you must adhere to the consultation hours.
Samsung Card Customer Center consultation hours are from 09:00 AM to 18:00 PM.
How to use Samsung Card Customer Center
How to use Samsung Card Customer Center
There are three ways to use the Samsung Card Customer Center.
This can be done by calling the main phone number, 1588 – 8700.
You can consult with Samsung Card Customer Center through three methods: digital ARS, verbal ARS, and push ARS.
Digital ARS
Samsung Card Customer Center’s digital ARS is a smartphone-only service.
If you choose the method above, it will be linked to the Samsung Card website, so you can do business while looking directly at the screen.
ARS in words
Instead of manipulating multiple numbers, you can directly convey the desired consultation verbally through the voice recognition function.
This is a way to be guided to the service you want.
To use it, call 1588 – 8700 and select number 3 to use verbal ARS.
Pressing ARS
Pressing ARS will be the most commonly used method of using the Samsung Card customer center.
However, it has the disadvantage of complicated number manipulation, but it is the most widely used method.
After calling the main number 1588 – 8700, press the speed dial number or follow the voice to go to the service.
Just press the number you want to move to.
Press ARS speed dial number
Samsung Card Customer Center Press ARS
Below we have summarized the representative speed dial numbers used through ARS.
Request immediate payment: 910
Payment inquiry: 911
Deposit result inquiry: 912
Card usage amount inquiry: 913
Loan available amount inquiry: 914
Cash advance application: 915
Card loan application: 916
Point Views: 917
If you do not know the speed dial number for the service you want to use,
1588 – 8700 > Select number 2 > Select the # button > Receive speed dial information and press to move.
In addition to the speed dial number, when individual Samsung Card members want to know about limit inquiries and limit increases,
Check card usage level: No. 2 > No. 1 > Authentication > No. 1 > No. 1
Limit increase information and registration: No. 2 > No. 1 > Authentication > No. 1 > No. 2
Family card limit inquiry: No. 2 > No. 1 > Authentication > No. 1 > No. 3
Check the amount available for long-term card loans: No. 2 > No. 1 > Certification > No. 1 > No. 4
Agent connection: No. 2 > No. 1 > Authentication > No. 1 > No. 0
If you would like to know more detailed ARS number information, please visit the Samsung Card Customer Center website.
Please refer to it to learn more.
Report loss of Samsung card
Report loss to Samsung Card Customer Center
Since everyone has a smartphone, there is no need to call the customer service center, but if you need to contact the customer service center due to an accident due to loss, it would be good to know the loss reporting number below so that you can report the loss as quickly as possible.