Those who do not have time or are too busy to visit KB Kookmin Bank can perform simple and most tasks through the customer center. Nowadays, most everything is possible by phone or internet, so please use the Kookmin Bank Customer Center phone number, business hours, duties, etc. in this article to immediately apply for consultation to the customer center.국민은행 고객센터
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KB Kookmin Bank Customer Center Phone Number
Telephone consultation hours
KB Kookmin Bank phone number
Connect with KB Kookmin Bank counselor
Phone banking (ARS) code
KB Kookmin Bank civil complaint complaint submission
Telephone complaint consultation
Electronic complaint submission
KB Kookmin Bank loss report
KB Kookmin Bank Customer Center Phone Number
Please refer to the Kookmin Bank Customer Center phone number and consultation hours below.
Telephone consultation hours
Deposit/Loan/Internet/Star Banking/Consultation: 24 hours
Accident reporting/automated device: 24 hours a day, 365 days a year
Electronic financial accident prevention: 24 hours
Chatbot/chat consultation: 24 hours
Seniors only/Sign language consultation: Weekdays 09:00~18:00
KB Kookmin Bank phone number
Domestic: 1644-9999 / 1599-9999
Overseas: +82-2-6300-9999
Consultation only: 1800-9999 (excluding loss and accident reports)
Electronic financial accident prevention: 1577-9999
Foreigner only: 1599-4477
For seniors only: 1644-3308
Sign language consultation: 070-7451-9901 / 9902
Confirmation of investment product approval: Domestic 1833-3938
For corporate use only: 1599-9499
Business (B2B): 1566-9944
Short-term loan delinquency and maturity information: 1588-9008 / 1566-9008
Connect with KB Kookmin Bank counselor
Connect to one of the main numbers: 1588-9999 or 1599-9999.
Press 0 (Contact Agent)
Connect to an agent
Phone banking (ARS) code
ARS code service details
1 Transfer money to Kookmin Bank
2 Transfer money to another bank
3 Balance inquiry
4 Check transaction details
5 Cards and other services
6 For Foreign language service
7 My favorite menu
9 Listen again
0 Consultant connection
* Report of loss and financial fraud
# Quick or easy language service
KB Kookmin Bank civil complaint complaint submission
You can always report any inconveniences related to using the bank. You can discuss any inconveniences at any time by using the telephone complaint and consultation window below.
Telephone complaint consultation
KB Kookmin Bank telephone civil service consultation: 080-000-7900, 02) 2073-7900
KB Kookmin Card telephone civil service consultation: 02) 6936-4172
Electronic complaint submission
You can submit your complaint electronically using the link below.
Electronic civil complaint submission (Customer Center | Consumer Protection | Civil Complaint Handbook | Civil Complaint Application Procedure | Electronic Civil Complaint Filing)
Prompt response after receiving customer opinions such as simple inconveniences/complaints about using the bank, unfriendliness, complaints about automated devices/systems/products, branch facilities/environment, etc. Prompt response by the branch in response to opinions related to unfriendliness and branch facilities/environment
obank.kbstar.com
Where to file a complaint
KB Kookmin Bank loss report
1.Contact customer inquiry center 1588-9999, 1599-9999
2. Press * to report loss
3. Please select from the items below and submit.
Number Application Details
1 Report loss of credit card or check card
2 Confirm loss report of credit card or check card
3 Report loss of debit card or cash card
4 Report loss of bankbook and seal
5 Report loss of cashier’s check
6 Report loss of security card
0 Counseling staff connection