Let’s learn about KB Securities customer centers and branches. There is no need to visit a branch to open an account. This is because non-face-to-face account opening is possible online these days. We have compiled various information to use KB Securities more conveniently. I hope you watch until the end and find it helpful.
Thumbnail KB Securities Customer Center Information
Thumbnail KB Securities Customer Center Information
index
1. KB Securities Customer Center Information
2. Business hours information
3. How to open an account
4. KB Securities sales branch information
KB Securities Customer Center Information
1. Telephone number
PRIME Investment Consulting: 1566-0055
Customer Center Main Number: 1588-6611 / 82-2-782-7200 when using from overseas
Operating hours: 08:00~18:00 (After 17:00, branch business closes, so same-day processing may not be possible depending on the business.)
2. ARS usage guide
Hours of use
– Account/market inquiry, loss/accident report, ARS transaction password registration and change: 24 hours
– Bank transfer/transfer between accounts: 00:15~23:45 (regardless of business days/non-business days)
ARS code
Category Service Contents
76 Financial fraud damage and payment suspension
1 Fast order/confirmation service
2 Market price and holding inquiry
3 Order and conclusion details
4 Check balance and transaction history
5 Banking and subscription services
6 Financial products
7 Financial Fraud and Accident Reporting
8 Accounts and other services
0 Counseling staff connection
12 Retirement pension department connection
13 Slow and easy-to-speak service
Business hours information
Business working hours
Account opening and general business branch weekdays 08:00~16:00
Deposit/Withdrawal Branch Visit Deposit Branch Weekdays 08:00~15:40
Branch visit withdrawal weekdays 08:00~15:40
Remittance HTS, website M-able 00:15~23:45
– Transactions through bank-linked accounts (Kookmin, Woori, Nonghyup) are open from 01:00 to 23:30.
– Withdrawal from sale of beneficiary certificates is only possible from 08:30 to 15:50 on weekdays.
– New pension savings account deposit transactions from 08:00 to 21:00
– Individual retirement pension (IRP) deposit transactions from 00:15 to 16:30 on business days
transfer deposit
Deposit/withdrawal/transfer automatic device 00:10~23:50
Subscription paid or free subscription
(Cash purchase, self-financing) Branch weekdays 08:00~14:00
Paid or free subscription (distribution loan) Branch, HTS, website weekdays 08:00~13:00
Subscription for public offering and forfeited shares Weekdays 08:00~16:00 (varies by item)
Loan Loan registration branch, HTS, website M-able Business days 07:40~23:00 However, application to customer center is until 18:00
Alternative third-party branch locations Weekdays 08:00~16:00
HTS, Homepage M-able Weekdays 08:00~15:30
Currency exchange, overseas futures, overseas stocks
(Dollar exchange) HTS overseas futures: Weekly exchange 09:00~16:00
Currency exchange after closing 16:00~23:30, 06:00~09:00
Overseas stocks: Weekly currency exchange 09:00~16:00
Currency exchange after closing 16:00~23:30
Check Card Check Card Application Branch Weekdays 08:00~16:00
HTS, homepage, MTS 00:05~23:45
How to open an account
1. Non-face-to-face account opening
You can create an account quickly and easily without the hassle of visiting a branch.
Target customer: Those who wish to open an account (minors, foreigners, overseas Koreans, corporations not allowed, agents not allowed to open)
Available 24 hours a day, 365 days a year. However, excluding 23:45~00:10
Things to prepare in advance
– Mobile phone in your name or public certificate
– Resident registration card, (mobile) driver’s license
– A financial account in your name that can be viewed online
It is possible to open accounts for various products such as securities trading, CMA, futures options, IRP (individual retirement pension), new pension savings, and ISA (individual asset management account).
You can open an account through the mobile website or by downloading an app. If you enter your mobile phone number below, you will receive a text message with a link to install.
2. Opening a child’s securities account
These days, there are many cases of opening a securities account in children to instill economic ideas at an early age. What do you need to actually make it? Are you at a loss as to what to do? Please refer to the information below.
Target customers: Parents who are legal representatives of children under the age of 19 (applicable only to individuals where both children and parents are in Korea; not possible if the child has dual citizenship)
Application period: 24 hours (excluding 23:45~00:10)
Preparation in advance
– Cell phone under your parents’ name
– Parents’ resident registration card or driver’s license (mobile driver’s license is also acceptable)
– Financial account that can be viewed online by parents
– Family relationship certificate and basic certificate based on children (details). However, the entire last digit of the resident registration number must be disclosed, issued within the last 3 months, and the entire original page, not for viewing, must be photographed and submitted.
Accounts that can be opened: Securities trading, CMA, gold trading
3. On-site account planning
You can open an account by visiting the nearest branch in person.
If you visit in person, please bring your resident registration card and transaction seal (signature is also acceptable).
When a parent creates an account for a minor child
– Identification card and transaction seal of visiting parents
– Family relationship certificate and basic certificate (details) based on children, issued within 3 months, full resident registration number included
When a representative (family member) visits
– Representative’s ID card
– Transaction seal
– Family relationship certificate (issued within 3 months, full resident registration number included, family scope limited to spouse and immediate descendants)
When a representative (not a family member) visits
– Identification cards of the principal and agent
– Transaction seal
– Personal seal certificate
– Power of attorney (the seal on the seal certificate must be the date)
Opening a corporate securities account
KB Securities sales branch information
1. Seoul
Branch Name Address Telephone Number Fax Number
KB GOLD&WISW the FIRST 849 Eonju-ro, Gangnam-gu (Sinsa-dong, Kookmin Bank Building) 02-2096-3370 20-2096-3399
Gasan Digital 3rd floor, 286 Beotkkot-ro, Geumcheon-gu 02-6077-0700 02-6077-0799
Gangnam Star PB Center 21st floor, 152 Teheran-ro, Gangnam-gu (Gangnam Finance Center, Yeoksam-dong) 02-2096-3064 02-2096-3067
1443 Yangjae-daero, Gangdong-gu, Gangdong (Gil-dong, Dongwoo Building) 02-6077-0300 02-6077-0399
2nd floor, 130 Sajik-ro, Jongno-gu, Gwanghwamun (Jeokseon-dong, Jeokseon Hyundai Building) 02-6077-0600 20-6077-0699
Nowon PB Center 3rd floor, 1405 Dongil-ro, Nowon-gu (Kookmin Bank Building, Sanggye-dong) 02-6077-2100 20-6077-2199
Daechi Financial Center KB Securities Building 1st and 2nd floor, 3008 Nambusunhwa-ro, Gangnam-gu (Daechi-dong) 02-6077-0800 02-6077-0899
Dogok Star PB Center 39, 10th floor, Eonjul 30-gil, Gangnam-gu (SEI Tower, Dogok-dong) 02-2096-3014 02-2096-3017
2nd floor, 190 Gonghang-daero, Gangseo-gu, Magok (Purima Tower, Magok-dong) 02-6077-4500 02-6077-4599
Myeongdong Star PB Center 6th floor, 51 Eulji-ro, Jung-gu (Euljiro 2-ga, Nae-Oe Building) 02-2096-3074 20-2096-3077
Mokdong PB Center 3rd floor, 381 Mokdongdong-ro, Yangcheon-gu (Mokdong Kookmin Bank Building) 02-6077-1400 02-6077-1499
5th floor, 157 Sinbanpo-ro, Seocho-gu, Banpo (Banpo Shopping Town, Jamwon-dong) 02-6077-2600 02-6077-2699
Bangbae PB Center Lounge 89, 2nd floor, Donggwang-ro, Seocho-gu (Yegang Building, Bangbae-dong) 02-6077-1700 02-6077-1799
Samsung-dong Financial Center, 6th floor, 518 Teheran-ro, Gangnam-gu (Daechi-dong Textile Center Building) 02-6077-1600 02-6077-1699
KB Securities Seocho Branch, 3rd floor, Seocho Plaza, 286 Seocho-daero, Seocho-gu, Seocho 02-6077-2200 02-6077-2299
Seocho PB Center Lounge 3rd floor, Kookmin Bank Building, 41 Seochojungang-ro 24-gil, Seocho-gu 02-6077-1330 02-6077-1339
Seolleung Station Lounge 2nd floor, 412 Teheran-ro, Gangnam-gu 02-60771300 02-6077-1309
Songpa, Songpa-gu, Jungang-daero 80, (Munjeong-dong, Lotte Mart) 02-6077-0100 02-6077-0199
Suyu 333, Dobong-ro, Gangbuk-gu, 3rd floor (Jeongwoo Building, Suyu-dong) 02-6077-1000 02-6077-1099
Cita City PB Center Lounge 2nd floor, Building A, 90 Neungdong-ro, Gwangjin-gu (The Classic 500, Jayang-dong) 02-6222-9400 02-6222-9409
3rd floor, Cheongam Doosan We’ve Centium, 318 Sillim-ro, Gwanak-gu, Sillim 02-6077-2500 02-6077-2599
Shinsa Lounge 597, Gangnam-daero, Seocho-gu, 2nd floor (Jinmiseon Building, Jamwon-dong) 02-6077-2700 02-6077-2799
2nd floor, Gyeongbok Building, 6 Wangsan-ro, Dongdaemun-gu, Sinseol-dong (Sinseol-dong) 02-6077-2800 02-6077-2899
2nd floor, 878 Nonhyeon-ro, Gangnam-gu, Apgujeong (Sinsa-dong, Jungsan Building) 02-6077-3200 02-6077-3299
Yangjae PB Center 213, Gangnam-daero, Seocho-gu, 2nd floor (LS Tower, Yangjae-dong) 02-6077-3300 02-6077-3399
Yeouido Lounge 26, Gukjegeumyung-ro 8-gil, Yeongdeungpo-gu, 2nd floor (Yeouido-dong) 02-2096-3054 02-2096-3057
Yeoksam-dong Lounge 6th floor, 298, Gangnam-daero, Gangnam-gu (Prudential Tower, Yeoksam-dong) 02-6077-1390 02-6077-1399
Yeonsinnae Lounge 4th floor, 861 Tongil-ro, Eunpyeong-gu (Beomil Building, Galhyeon-dong) 02-6077-1800 02-6077-1899
Sales Department Financial Center 2nd floor, 50, Yeouinaru-ro, Yeongdeungpo-gu (Yeouido-dong The-K Tower) 02-6114-0700 02-6114-5744
Olympic PB Center Lounge 2nd floor, 1222 Yangjae-daero, Songpa-gu (Olympic Plaza, Bangi-dong) 02-6077-1360 02-6077-1369
92, 2nd floor, Hangang-daero, Yongsan-gu, Yongsan (Hangang-ro 2-ga, LS Yongsan Tower) 02-6077-3800 02-6077-3899
Ichon PB Center Lounge 206, Ichon-ro, Yongsan-gu, 2nd floor (Kookmin Bank Building, Ichon-dong) 02-6077-1380 02-6077-1389
Jamsil Lotte PB Center, 4th floor, 240, Olympic-ro, Songpa-gu (Lotte Hotel in Jamsil-dong) 02-6077-4000 02-6077-4099
2nd floor, Taehwa Building, 29 Insadong 5-gil, Jongno-gu, Jongno (Insa-dong) 02-6077-4200 02-6077-4299
Cheongdam Star PB Center, 6th floor, 416, Apgujeong-ro, Gangnam-gu (The Trinity Building, Cheongdam-dong) 02-2096-3104 02-2096-3107
Cheongdam Station Lounge, 706, Samseong-ro, Gangnam-gu, 2nd floor (Jutan Building, Cheongdam-dong) 02-6077-1370 02-6077-1379
Chungmuro Station Lounge 213, Toegye-ro, Jung-gu, 2nd floor (Chungmuro 4-ga Ilheung Building) 02-6077-2080 02-6077-2089
Techno Mart 4th floor, office building, 85 Gwangnaru-ro 56-gil, Gwangjin-gu (Guui-dong Techno Mart) 02-6077-4410 02-6077