KB Insurance is a non-life insurance company that strives for customer happiness and a better world. From insurance product subscription to after-sales service, KB Insurance Customer Center provides convenient and prompt service to customers. In this article, we will learn more about how to use the KB Insurance Customer Center and frequently asked questions.
Go to KB Insurance Customer Center ▶
Use the KB Insurance Customer Center website
KB Insurance-Customer Center-Homepage
The best way to use the KB Insurance Customer Center is to use the KB Insurance official website. When you access the website, you can check various menus such as product information, compensation procedures, and loan information.
In particular, after logging in, you can use various services on the MY KB page, such as insurance contract inquiry, change, insurance premium payment, and maturity/early refund application. Additionally, you can get useful information such as customer consultation, mobile service, and call center document submission from the KB Insurance Customer Center menu.
MY-KB-Page
KB Insurance Customer Center phone number and how to connect to a counselor
If you have a simple inquiry, please use the KB Insurance Customer Center call center.
KB Insurance’s call center main number is 1544-0114, and you can receive the desired consultation by pressing the speed dial number according to the ARS message.
No. 1: Information on automobile accident registration and compensation personnel
No. 2: Request for car breakdown dispatch
No. 3: Information on actual medical expenses and accident insurance claims
No. 4: Actual loss, health, pension, driver inquiry/change/cancellation/new subscription
Number 5: Loan
No. 6: Car insurance contract inquiry/change/cancellation/new subscription
No. 7: Customer complaint reporting and ARS usage fee information
*: Listen again to the content
Number 0: Connect to a counselor
#: Go back to previous step
Visit KB Insurance Customer Center Branch
Find KB Insurance Customer Center branch ▶
If the problem cannot be resolved through phone consultation, please visit the nearest KB Insurance Customer Center branch. There are customer centers in major cities across the country, including Gangnam, Gangbuk, Gwangju, Daegu, Daejeon, Busan, and Suwon.
You can receive more detailed consultation by searching for a branch near you on the KB Insurance website and visiting it. Please also note that KB Insurance Customer Center branches can also handle tasks such as insurance claims and contract changes.
Take a look at KB Insurance’s frequently asked questions
Check out the frequently asked questions asked by KB Insurance Customer Center.
A variety of contents are organized, from compensation-related matters such as the insurance claim period, handling of medical certificate issuance costs, and whether special photography costs are compensated, to contract-related questions such as changing the contractee, changing payment cards, and handling health examination costs.
I think there are many people with similar questions. Please resolve any questions you may have through the FAQ, and if you have any additional questions, please contact the KB Insurance Customer Center.
KB Insurance Customer Center Frequently Asked Questions ▶
KB Insurance-Customer Center-Frequently Asked Questions
KB Insurance Customer Center answers customers’ questions through various channels such as phone, website, and branch visits. From signing up for insurance to after-sales service, please use the KB Insurance Customer Center at any time.