How to contact us by phone
1. Preparation
Information related to bank account number and transfer limit
Personal identification to verify identity
Customer Center Phone Number: Check Woori Bank’s customer center phone number in advance.
2. Procedure
Call Woori Bank’s customer service center and request to be connected to a representative. 우리은행 이체한도
Once you are connected to an agent, your inquiries regarding transfer limits will be explained accurately.
If necessary, provide personal identification information and account information upon the agent’s request.
Follow the guidance of the agent to take additional action or receive guidance on resolving the issue.
3. Tips
When making calls, it is best to choose a time of day when the wait time is relatively short. Typically, crowds are relatively low before lunchtime or close to closing time.
You can shorten the call time by clearly organizing transfer limit-related information and questions before making an inquiry.
How to inquire through internet banking 이베이스매뉴얼
1. Preparation
Devices that can access internet banking (computer, tablet, smartphone, etc.)
Woori Bank Internet Banking Login Information
2. Procedure
Log in to Woori Bank Internet Banking.
Select the ‘1:1 Inquiry’ or ‘Customer Center’ menu on the main page or in the customer support section.
Please accurately fill out and submit inquiries regarding transfer limits.
After submission, the processing status can be checked in the same menu and a response is usually provided within a few business days.
3. Tips
When writing an inquiry, it is recommended that you describe the problem in detail and, if necessary, include information such as the amount for which you are requesting a transfer limit change.
If the issue regarding the transfer limit is urgent, you can expect a faster resolution by prioritizing inquiries by phone rather than through internet banking.
How to inquire through mobile banking
1. Preparation
Woori Bank mobile banking app installation and login information
2. Procedure
Launch the Woori Bank mobile app and log in.
Select the ‘Help Center’ or ‘Contact Us’ section from the menu.
Please fill out and submit the inquiry regarding the transfer limit.
After submitting an inquiry, the processing status and response can be checked within the app.
3. Tips
When creating an inquiry, describe the situation of the problem in as much detail as possible so that the agent can accurately understand the problem and respond quickly.
It is convenient to make inquiries through mobile banking anytime, anywhere, but for complex issues, phone consultation may be more effective.