차지백 서비스▲Is overseas direct purchase cheap?
‘Overseas direct purchase site’ used to purchase famous overseas brand bags and shoes at low prices. Have you had any problems so far?
▲Direct purchase is not always good?
Caution is needed as damages such as failure to contact the business or delivery of counterfeit products are rapidly increasing.
▲What if you have already suffered damage?
Apply for credit card chargeback service*!
*What is chargeback service? A service to receive a refund of the transaction amount by submitting proof of damage to the issuer when paying with a credit card
▲When can I apply?
In case of loss of contact with business operator, non-fulfillment of refund, suspicion of fraud, incorrect delivery, suspicion of counterfeit product, error in payment amount, etc.
▲Is there a deadline for application?
Application is possible within 120 days from the transaction date and product delivery date *Check is required as it varies depending on the card company brand.
When applying, the business (affiliate store) must respond to the credit card company within 45 days.
. ※If it is not resolved, the credit card brand company (Visa, Master, etc.) will intervene to resolve the dispute.
▲ Get ready!
In order to receive compensation, sufficient proof is required to support the consumer’s claim!
ex) Emails exchanged with the business, purchase details, receipts, etc.
▲TIP for using chargeback service
1. Apply within the chargeback application period / 2. When purchasing a product, always leave proof and supporting documents before applying / 3. Make the final purchase decision carefully – There is a possibility that a situation may arise where compensation for damage is not possible / 4. Domestic law does not apply. (Overseas shopping mall terms and conditions are the standard for resolution, must be checked before purchase!) / 5. Check suspected fraud sites – Can be checked on the international trade consumer portal
(Data = Korea Consumer Agency, Photo = Getty Image Bank)
(Daily Pop = Editor Eom Tae-wan)
